Store Policies
RETURN & EXCHANGE POLICY
No returns, exchanges only. Exchange authorizations must be requested within 10 days of the invoice date and are valid for 15 days. Include a copy of the invoice you received with your shipment and please indicate the reason for your exchange. Exchanges are subject to approval and inspection. Shipping and handling fees are not refundable. Note: Exchanges are not valid on items given as gifts. All sales are final.
SECURITY & PRIVACY
At Eelskin Outlet, giving our customers a secure online experience is a high priority. We have integrated the highest level of security available from the most trusted and well known company, Verisign. Our industry standard data encryption will keep your personal information safe and private throughout every transaction. The Secure Sockets Layer (SSL) technology guarantees at least a 128-bit encryption to protect your personal information such as your name, address, and critically sensitive information like your credit card number. We have taken all measures to protect our customers, so that you can be confident about the security of your orders. Eelskin Outlet only uses your personal information for the purpose of responding to and fulfilling your requests for our products. We do not and will not disclose the personal information of our customers to any third parties. Eelskin Outlet does not store your credit card details, and at no time during the order process has access to your card number.